Privacy Policy

The Colosseum Charleston ("The Colosseum," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding that data.

This policy applies to all information collected through our website at colosseumchs.com, our waitlist and membership application forms, and any related communications.

We collect the following categories of personal information when you interact with our site:

• —Identity data: Full name, email address, phone number, and home address — collected via our waitlist, membership application, and contact forms.
• —Preference data: Amenity interests, membership tier preference, visit frequency, primary goals, and workspace usage patterns — collected to personalise your membership experience.
• —Communication preferences: Whether you have opted in to receive communications from The Colosseum, including updates, event invitations, and membership news.
• —Referral data: Email addresses of individuals you refer to The Colosseum, provided voluntarily through our referral programme.
• —Usage data: Pages visited, time on site, and browser/device type — collected automatically via analytics tools to improve the website experience.

We use the information we collect for the following purposes:

• —To process your waitlist registration or membership application and communicate your status.
• —To personalise your membership experience and match you with relevant programmes, events, and services.
• —To send you updates about The Colosseum's opening, events, and membership availability — only if you have opted in to communications.
• —To administer our referral programme and credit your account with earned rewards.
• —To comply with legal obligations and enforce our terms of service.
• —To analyse website usage and improve our digital experience.

We only send marketing communications — including membership updates, event invitations, and programme announcements — to individuals who have explicitly opted in by checking the communications consent box on our waitlist or application forms.

You may withdraw your consent at any time by clicking "Unsubscribe" in any email we send, or by contacting us directly at [email protected].

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• —With trusted service providers who assist us in operating our website and managing our waitlist (e.g., email delivery, analytics, CRM platforms), under strict data processing agreements.
• —With law enforcement or regulatory authorities when required by applicable law.
• —In connection with a merger, acquisition, or sale of assets, in which case you will be notified in advance.

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Waitlist and application data is retained until The Colosseum opens and membership decisions are finalised, or until you request deletion.

You may request deletion of your data at any time by contacting [email protected].

Depending on your location, you may have the following rights regarding your personal data:

• —Access: Request a copy of the personal data we hold about you.
• —Correction: Request that we correct inaccurate or incomplete data.
• —Deletion: Request that we delete your personal data (subject to legal obligations).
• —Objection: Object to the processing of your data for marketing purposes.
• —Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website uses cookies and similar tracking technologies to analyse traffic, understand user behaviour, and improve the site experience. We use privacy-respecting analytics tools that do not share your data with third-party advertising networks.

You may disable cookies in your browser settings at any time, though some features of the site may not function correctly as a result.

We implement industry-standard security measures to protect your personal data, including encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

The Colosseum is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our site after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: